I finally got a response after 7 submitted tickets. They might be reading how unhappy we are being ignored. I am all about being fair. So here is what they sent as as automated response. on mar 28th (better than no response!!!)
Feburary orders were delayed in a Europe hub and were just recently released into transit. Because of this, most of them are arriving late, so if you are still waiting on a package from Feburary or early March, please give it a little time, they are coming. Anyone who has to wait over 4 weeks from ship date will receive 10% off their next order. Simply enter the late order number in the comments and deuduct 10% and pay that amount. No need to confirm with us first. If you have an order that is in paid processing status longer than usual, please be patient, we have a large volume of orders and they are working hard to get them all updated to shipped status. If you received a tracking number that isn't showing up yet, it's because it hasn't entered your country, once it does, it will show up. All tracking numbers are good and all items are shipped.
Kind Regards,
William
I will give them a chance to fill this order> frankly I am not holding my breath> I will keep you all posted.
William Posted On: 28 Mar 2011 11:53 PMFeburary orders were delayed in a Europe hub and were just recently released into transit. Because of this, most of them are arriving late, so if you are still waiting on a package from Feburary or early March, please give it a little time, they are coming. Anyone who has to wait over 4 weeks from ship date will receive 10% off their next order. Simply enter the late order number in the comments and deuduct 10% and pay that amount. No need to confirm with us first. If you have an order that is in paid processing status longer than usual, please be patient, we have a large volume of orders and they are working hard to get them all updated to shipped status. If you received a tracking number that isn't showing up yet, it's because it hasn't entered your country, once it does, it will show up. All tracking numbers are good and all items are shipped.
Kind Regards,
William
William
Posted On: 28 Mar 2011 11:53 PMFeburary orders were delayed in a Europe hub and were just recently released into transit. Because of this, most of them are arriving late, so if you are still waiting on a package from Feburary or early March, please give it a little time, they are coming. Anyone who has to wait over 4 weeks from ship date will receive 10% off their next order. Simply enter the late order number in the comments and deuduct 10% and pay that amount. No need to confirm with us first. If you have an order that is in paid processing status longer than usual, please be patient, we have a large volume of orders and they are working hard to get them all updated to shipped status. If you received a tracking number that isn't showing up yet, it's because it hasn't entered your country, once it does, it will show up. All tracking numbers are good and all items are shipped.
Kind Regards,
William