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Anyone dealt with www.EternityHealthMD.com

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larry79

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I recently decided to give www.EternityHealthMD.com a chance and everything seemed to be going good until...
So 2-14-2013 they charged my credit card and then said in an email we will provide you with tracking number once it ships. Well that was last week and I have had zero luck reaching them by email or by phone number. Am I being too impatient or should i start to worry ?
 
larry79 said:
I recently decided to give www.EternityHealthMD.com a chance and everything seemed to be going good until...
So 2-14-2013 they charged my credit card and then said in an email we will provide you with tracking number once it ships. Well that was last week and I have had zero luck reaching them by email or by phone number. Am I being too impatient or should i start to worry ?
Click to expand...

Have you physically seen one of their DR's? It does state in their FAQ that you have to see a DR of theirs first...Just one thing I read from their website..
 
They said i could use my own doctor and i did for the physical. To my knowledge i was already reviewed and accept by there doctor and was even given treatment options.
After i selected what i wanted to order, i was then charged and then told they would contact me later with a tracking number. I will give them a couple more days until i tell MasterCard to give me a refund.
 
I switched to them from my other trt doc. They've always been good. Ill pm you my contact there. A lot of places are out of cyp right now too. It may just be a compounding time lapse. I don't know.
 
I think i found their corporate number, i will try and give them a call later on today.
 
They still never contacted me since the 13th even though i had left numerous emails and voice mails. BUT the package arrived today so i guess that's how they do business.....
 
Sometimes they go on vacation too. I don't know. Glad you got your stuff though.
 
im with mike and hrt on demand and they have been great to me...

if u dont mind me asking what whas ur protocol and did u spend a bunch on money for the supps u got?
 
I tried to go with these guys but was turned down because I was not 30 yet.He said he will call me next year.
 
I use them just placed an order today actually they are g2g ..
 
Keith, ive been with maximus who is hrt on demand, since like 2008 or 2007


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gamma said:
I use them just placed an order today actually they are g2g ..
Click to expand...

I am replying to my own post now they are giving me the same run aroun..d , placed order on the 28 th no confirmation email , no tracking number .. I have use the this guys for a while .. really disappointed at this point
 
Well every thing came in today as ordered but their customer service has has definitely taken a hit . Hell I paid for over night shipping and it took almost two weeks to get here . :wits:
 
I just signed up with Mike, he is much easier to get a hold of and he has the same NON pressure sales approach.
Eternity and Mike are priced very similar FYI.

gamma said:
Well every thing came in today as ordered but their customer service has has definitely taken a hit . Hell I paid for over night shipping and it took almost two weeks to get here . :wits:
Click to expand...
 
Might look into them.
 
gamma said:
Might look into them.
Click to expand...

you wont be disapointed gamma! ive been with hrt on demand (formerly maximus, formerly hrt on demand) for a while now, since 2008 i believe, and have never had an issue...
 
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