Avoid New Era like the plague. I have been trying to get going with them for MONTHS, but was delayed repeatedly as there were weeks in between email responses to simple questions. I thought everything was finally sorted and put an order in 3 weeks ago. After I heard nothing for awhile, I sent an email to Adam who promised me a tracking number on 3/24. The tracking number never came, but my credit card was charged. I gave him the benefit of the doubt and waited until today to hit him up again. He responded telling that I would have tracking by tonight or tomorrow - but my card was charged a week ago! Moreover, he said the pharmacy is low on testosterone. I have never heard of a legit pharmacy running out of testosterone. Take that for what you will. RUN FAR FAR AWAY!
Alright so i talked to adam from new era, he wanted me to explain that they had to drop new era pharmacy and thats where they had sent a ton of clients... They dropped them due to the fact that they couldnt keep up with the amount of clients they had been sent... A compounding pharm goes off of their last 6 months to 1 year of orders, they did not plan on being swamped as they had, again a compounding pharmacy has to actually compound and make the items, they r not made before they receive an order, once the order is placed from new era, it is now on the pharm to have the necessary stuff available in order to make the items, they did not have enough materials to facilitate their huge increase of orders so that is why there were issues... I think people believe a compounding pharm has an unlimited supply of materials and they make stuff the moment the materials come in...this is simply not true, if they did this their stuff would not last on the shelfs... They only make items when they receive an order...the reason as to why it has taken u a bit of time is based on the fact that they did send ur order to new era pharm and it got returned after adam found out they did not have the materials on hand to make ur order...
New era health group is growing and with that in mind, some need to be aware it may take a few weeks in order to get ur order c/w once sent to a pharmacy... If an order gets returned then they have to send it to a different pharm... It can cause delays and ultimately cause any clients to become leary, and very pissed, but it is something that happens and did in ur case as adam just spoke with me and told me...
Im so sorry that happen to u A, they have a bunch more clients now then they did 1 year ago, and i hope if u decide to stay with them u would understand this and make an order at least a month in advance before ur meds were to run out...? Its all i can say as im also just a client and do t work for them...ive learned to be very patient with them and even order at least a month prior to me running out to make sure it doesnt happen as it did with Acheron...again in sorry it happen to u, and hope that u would understand how these pharms work a bit better now,
Feel free to pm me if ud like?
They also lost rxtra as a pharm due to the same reasons, they now have about 3 new pharms they r going to with hopes that they can handle the load of orders, and i hope so to as ice been waiting for a bit myself...
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